Making gelato commercially is all about turning simple ingredients into a smooth, rich and consistent product that customers love. While making gelato at home is fairly straightforward, producing it at a commercial level requires the right equipment, the right process and an understanding of how gelato behaves during freezing.
Let’s go over some facts about gelato before the sunny season hits so you have a better understanding of the dessert most of us love.
What is Gelato?
Gelato originates in Italy and is a dessert similar to ice cream. It is made by slowly churning a mix of milk, sugar and flavouring while freezing it at a slightly warmer temperature than ice cream. This slower churning introduces less air, which is why gelato tastes creamier and more intense even with simple ingredients.
Ever wondered what makes gelato different from ice cream? Gelato actually contains more milk and less cream than ice cream, so it’s naturally lighter but tastes richer because of the low air content. Ice cream is churned faster and served colder, which makes it firmer and fluffier.
Soft serve, on the other hand, has even more air whipped into it and is served straight from a machine, giving it a light, airy texture but a much milder flavour.
Gelato sits in the middle of these two, offering a dense, silky texture with stronger flavour.
All About Commercial Gelato Production
As a supplier of a range of gelato machinery, here at Vanrooy Machinery, we have a strong understanding of the process as well as making at large-scale production. Let’s go over some questions you may have about this process.
How Do You Make Gelato Commercially?
As we’ve mentioned, making gelato is all about controlling the temperature, texture and crystal formation. While the ingredients are simple, the process relies on balancing water, fat, sugar and air so the final product stays smooth and creamy.
At a commercial level, here’s generally* how to process works:
- Mix the base ingredients: Combine milk, cream, sugar and stabilisers. Each ingredient plays a role in sweetness, texture and structure.
- Pasteurise the mix: Heat the mixture to kill bacteria, dissolve sugars and make sure everything is evenly blended at a molecular level. We go through the pasteurising process here.
- Rapidly cool the mix: Bring the temperature down quickly to stop bacteria growth and prepare the mix for freezing.
- Age the mix: Let it rest in the fridge for a few hours so proteins and stabilisers fully hydrate, giving the gelato a smoother texture.
- Freeze and churn in a gelato machine: The machine freezes the mix from the outside while slowly churning it. This creates tiny ice crystals and introduces very little air, which is why gelato is dense and creamy.
- Add flavours or inclusions: Mix in chocolate, fruit or other additions when the gelato thickens, so they distribute evenly without sinking to the bottom.
- Remove the gelato: Do this while it’s still soft as the texture at this stage is ideal for shaping, swirling or packaging.
- Blast freeze: Harden the gelato quickly to lock in the texture and prevent large ice crystals from forming.
- Store and serve at warmer temperatures: Keep gelato around -12°C, as this allows it to stay soft, scoopable and flavourful compared to ice cream.
*Note, that certain machines, like the Bravo gelato machines, do most of the above steps for you, such as pasteurising, rapidly cooling, freezing and churning and adding the flavours.
How Does Gelato Behave During Freezing?
It’s important to understand a bit of the science behind the process, too.
As gelato freezes, its water content forms tiny ice crystals, with the goal is to keep these crystals as small as possible for a smooth texture. Commercial machines freeze the mix quickly from the outside while churning it slowly, which limits air and creates that dense, velvety feel.
Gelato is also stored and served at warmer temperatures than ice cream, so it stays soft enough to scoop and melts on the tongue faster, releasing flavour more intensely.
Did You Know?
How Long Does It Take to Make Gelato?
Making gelato commercially usually takes between 10 and 20 minutes per batch once your mix is prepared. The machine rapidly freezes and churns the mix at the same time, so the process is fast and efficient. If you include pasteurising, cooling and ageing the mix, the full process can take a few hours, up to even 12 if you prefer to age it longer, but the actual freezing stage is actually pretty quick.
Some machines do most of the work in one, making the entire process incredibly efficient. The Bravo Trittico Startronic Plus, for example, pasteurises, cools, freezes and churns in about 20 minutes.
The Bravo Trittico Executive Premium is a multifunctional machine that puts gelato, sorbet and pastry production into one smart, efficient workflow.
It handles pasteurising, freezing and finishing from start to finish, giving you consistent, high-quality results without the stress. Designed for busy commercial kitchens, it delivers speed, precision and total control across every batch.
The Bravo Trittico One is a versatile all-in-one machine built for professionals who want reliable, high-quality gelato and pastry production in one compact system.
With dual temperature-controlled tanks and 14 automatic programs, it simplifies your workflow while expanding what you can create. Whether you are making custards, pâte à bombe, jams or gelato, it keeps everything consistent and easy to manage.
The Bravo G20 Countertop Batch Freezer is a compact, reliable machine designed to deliver fast, high-quality artisan gelato and ice cream in tight commercial spaces. With simple controls, precise temperature management and a smart countertop footprint, it is built for businesses who want consistent results without complicated workflows.
Perfect for food trucks, dessert bars and small kitchens, it keeps production smooth, efficient and easy to manage. Learn more about whether a Batch Freeze is right for your business.
Alternative Ways to Make Gelato
You’ve got the commercial side of gelato making down pat, but how can you take that knowledge with you to make gelato at home? There are a couple of alternative ways to make gelato, whether it be in your freezer or with a machine.
How to Make Gelato at Home
You can make gelato at home by mixing milk, cream, sugar and your chosen flavour, then chilling the base before freezing it. A home ice cream or gelato machine will slowly churn the mix while it freezes, which helps create smaller ice crystals and a smoother texture. While you won’t get the same precision as a commercial machine, you can still make a delicious, creamy gelato with simple tools and ingredients.
How to Make Gelato Without an Ice Cream Maker
If you don’t have a machine, you can still make gelato by freezing the mix in a shallow tray and stirring it every 30 minutes. This breaks up large ice crystals and helps keep the texture softer.
It takes a bit more hands-on effort, but the science is the same: you’re trying to freeze the mixture quickly while keeping the ice crystals small. As we mentioned above, the end result won’t be as silky as machine-made gelato, but it’s still a fun and tasty way to enjoy homemade gelato, plus, you get to experiment with your own flavours or it can be a fun project with the kids.
FAQs About Gelato Machines
What is Healthier, Gelato or Ice Cream?
Gelato is generally considered a little healthier than ice cream because it has less fat (4–9% compared to ice cream’s 10–25%) and is served in smaller portions. It also contains less air, so you get more flavour without needing as much cream or sugar.
How Do Gelato Machines Work?
Gelato machines heat and cool the mix with precise temperature control while slowly churning it. The freezing cylinder chills the mixture quickly from the outside, while a rotating paddle continuously scrapes the sides to prevent ice buildup. This rapid freeze combined with slow churning creates very small ice crystals and introduces only a little air, giving gelato its dense, silky texture. We go into this process deeper here: What Is a Gelato Machine and How Do You Choose the Right One?
Why Choose Vanrooy Machinery's Gelato Machines?
Vanrooy Machinery supplies high-quality gelato machines that are designed for consistency, efficiency and long-term commercial use. Our machines handle precise heating and freezing, offer automated programs and produce smooth, professional gelato every time. We also provide expert support, installation and training to help businesses get the best results from day one. Get in touch with a member of our team if you have an enquiry about a gelato machine or would like a service on one you’re using.